Policies for Marie Biancuzzo's
Lactation Exam Review 2015 Course


Money-Back Guarantee
If you are a state-licensed health care professional (e.g., RN, MD, RD) or recertifying IBCLC and you successfully complete the course (obtaining at least a 60% grade on the mock exam), but fail the IBLCE exam in the same year as taking the review course, we will refund your course registration fee. Breastfeeding Outlook is not responsible for any travel or hotel costs.
This guarantee is not transferable.


Cancellation
Only written cancellations received prior to the cancellation deadline (see brochure) are eligible for a refund; no refunds can be issued after that date. All refunds are subject to a $75 administrative fee and will be issued within 30 days of the receipt of written cancellation. Substitutions are allowed, but please notify our Registrar at 703-787-9894 as soon as possible. In the unlikely event that a program is canceled, Breastfeeding Outlook will refund the registration fee in full, but is not responsible for any travel, hotel, or other costs you may incur.


Attendance
On the first day, registration will begin at 7:30 AM. Instruction will begin at 7:45 AM and end at 4:30 PM. One hour will be allotted for lunch on your own, and there will be morning and afternoon breaks. The second day will follow much the same schedule. Learning will begin at 8:00 AM, lunch will be on your own, there will be morning and afternoon breaks, and adjournment will occur at 4:30 PM. Once you've completed all course requirements, you will receive your certificate of achievement. Certificates will not be distributed until 4:30 PM on the last day of the seminar. No exceptions will be made. Please plan your travel accordingly.